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💬 Help

Help & FAQ

Answers to common questions about connecting your meter, your data, and your account — clear and jargon-free. Can’t find it? Email us.

Connecting your meter

How do I connect my smart meter? →

Your data & readings

Why can't I see my data yet? →

General

Is Joulely free? →What do you do with my data? →Which suppliers and meters do you support? →
✉Still need a hand?Email support@joulely.co.uk and a real person (or our support assistant) will help — we read every message.
Joulely

Your home bills, checked impartially. — free to use. Impartial — our ranking follows your numbers, not our revenue.

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